More Emergency Help Buttons Coming to Brampton Bus Stops


As of of the fastest growing transit systems in Canada with a slew of developments on the way, there is one issue that Brampton Transit has committed to by the end of this year. 

Brampton Transit will be adding more emergency help buttons to Brampton Zum stations this year. 

As part of their new Customer Charter, the transit agency has announced that the buttons - officially called the Duress Event Station programs - will be available at more stops by December 2018.

Here’s where buttons have already been installed: 

  • Two terminals: Brampton Gateway and Bramalea Terminal  
  • Zum Station Stops along Queen Street at: Centre Street, Kennedy Road, Dixie Road, Airport Road and Highway 50 
  • Zum Station Stops along Main Street at: Sandalwood Parkway, Williams Parkway, Nelson Street, Nanwood Drive and Ray Lawson Boulevard 
  • Zum Station Stops along Steeles Avenue at: Kennedy Road, Dixie Road, Airport Road, and Finch Ave

According to the City of Brampton, Duress Event Stations were first installed at the Bramalea and Brampton Gateway Terminals in fall 2013.

How do they work?

Duress Event Stations are communication buttons that individuals can press in an emergency,” reads the City’s website.

When the button is pressed, you are able to engage in two-way communication with the City's corporate security staff.”

If you’ve ever had to use one of these buttons, you know that anyone experiencing an emergency just has to press the button, and security immediately responds via the two-way communication box.

Customer safety and comfort is important to us,” reads the website.

Why are the buttons necessary?

The purpose of these Duress Event Stations is to further facilitate a way in which individuals can obtain help in emergency.”

Safety is incredibly important while taking public transit, so it’s good to know that there is an emergency preparedness program in place.

Brampton Transit’s commitments extend to launching an etiquette and behavious campaign, improving safety signage fleet-side, reducing child fares, implementing an affordable transit program, installing new infrastructure like bus stops and chelters, adding 34 new buses to the fleet, and reaching the target of having 91 per cent of buses depart on time by December.

You can find more information here.

Have you ever had to use one of Brampton Transit’s emergency help buttons?

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